In my early days as a writer, I worked on the side as a customer service rep for Direct TV and a few other smaller companies. I learned a lot about good customer service while I was there and have added to that file of knowledge with the following years of running my own business. Today, I'd like to share my findings with you.
When it comes to a medical clinic, the patient experience is a part of your success. To remain relevant and important in the eye of the patient, a medical practice needs to up their game in this respect.
These are some of the best ways to improve employee engagement in your business.